Shipping Policy
At HAAUS, all our products are delivered digitally. Since we do not ship physical goods, please review our digital delivery policy below.
1. Digital Delivery
- Upon successful payment, you will receive an email with a download link to access your purchased files.
- You can also access your downloads from your account dashboard under (if applicable).
- Delivery is instant in most cases. However, if you do not receive your download link within 30 minutes, please check your spam/junk folder or contact our support team.
2. File Format & Access
- Products are delivered in PDF format].
- Some files may require specific software or apps to open. Please ensure compatibility before purchasing.
3. Failed or Delayed Downloads
If you experience issues downloading your files, please:
- Check your internet connection and try refreshing the page.
- Ensure you are logged into the correct account (if applicable).
- Contact our support team at admin@haaus.com.au with your order number for assistance.